Refund policy

Return & Refund Policy

We want you to love your purchase. If you're not satisfied, we accept returns under the following conditions:

• Returns must be requested within 30 days of delivery
• Items must be unused, unworn, and in original condition
• Free return shipping is provided
• No restocking fee
• No final sale items

Once your return is received and inspected, we will notify you of approval. If approved, your refund will be processed within 5–7 business days to your original payment method.

Non-returnable items:

• Final sale items
• Customized or personalized products

To start a return, contact us at:

krystal@shopowlcollective.com